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1. Tom Welling's birthday. The only reason I'm really good at remembering it...he's 20 days younger than me. (I admit, the '6' makes it easy to remember. April 6, April 26...)
2. The most bizarre line from a commercial: "If you have a uterus, estrogen increases the risk of uterine cancer."
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bubblesbrnaid and kiersten will undoubtedly be happy to hear, UPS is trying to screw me over now. All this time they're been nice to me, and now? They've gone bitchy.
a. A package that was shipped from a business center at a hotel was billed to us. Except our employee paid by credit card at the time. So I contacted UPS, and they have to have the correct account number for that hotel. Call the hotel, they're just going to reimburse us. No problem. Except the hotel realized, for their paperwork, they need the waybill. So they called UPS, thinking to spare us the trouble. UPS pulled up the waybill, the account number had been entered correctly (meaning it should have been billed to the hotel), but they wouldn't send the hotel a copy of the waybill because it had already been charged to us. *boggles*
b. A coworker sent a package UPS 2 Day Air to California. $400 worth of merchandise from her entire family for her niece's birthday. Sent on March 21st, wasn't there on the 24th. So we called UPS and found that it had never been scanned into the system. I was running intereference, because the coworker was really, really upset. It showed up in California the next Friday, having never been found in the system. It was just magically on a Ground truck. It had been labeled properly and had many, many 2nd Day Air stickers on it. During the conversations with UPS we had asked to not be charged for the failed delivery. We were reassured. THe April 9th bill charged us for hte shipment (Ground at that, even though it wasn't sent Ground). There's a process in the office to get shipping approved, so I got the UPS bill last week to double check charges. Called UPS to get this fixed and...they tell me that I had to have called the billing department within 15 days after failure of service to get the charges removed. Um, except no one told me that. So I argue and fuss. The guy is belligerent. I get madder. I ask for a supervisor, who is magically not available at 5 pm EDT. The supervisor was supposed to call me back at 4pm EDT yesterday, just so I could double check with the driver. No dice. In the mean time, I read all booklets we have here, the back of a waybill, and even went on their website. The website is the only one with 15 day information, and it says you have to call UPS in general and make a request for no charge, which I did.
2. The most bizarre line from a commercial: "If you have a uterus, estrogen increases the risk of uterine cancer."
3.
bubblesbrnaid and kiersten will undoubtedly be happy to hear, UPS is trying to screw me over now. All this time they're been nice to me, and now? They've gone bitchy. a. A package that was shipped from a business center at a hotel was billed to us. Except our employee paid by credit card at the time. So I contacted UPS, and they have to have the correct account number for that hotel. Call the hotel, they're just going to reimburse us. No problem. Except the hotel realized, for their paperwork, they need the waybill. So they called UPS, thinking to spare us the trouble. UPS pulled up the waybill, the account number had been entered correctly (meaning it should have been billed to the hotel), but they wouldn't send the hotel a copy of the waybill because it had already been charged to us. *boggles*
b. A coworker sent a package UPS 2 Day Air to California. $400 worth of merchandise from her entire family for her niece's birthday. Sent on March 21st, wasn't there on the 24th. So we called UPS and found that it had never been scanned into the system. I was running intereference, because the coworker was really, really upset. It showed up in California the next Friday, having never been found in the system. It was just magically on a Ground truck. It had been labeled properly and had many, many 2nd Day Air stickers on it. During the conversations with UPS we had asked to not be charged for the failed delivery. We were reassured. THe April 9th bill charged us for hte shipment (Ground at that, even though it wasn't sent Ground). There's a process in the office to get shipping approved, so I got the UPS bill last week to double check charges. Called UPS to get this fixed and...they tell me that I had to have called the billing department within 15 days after failure of service to get the charges removed. Um, except no one told me that. So I argue and fuss. The guy is belligerent. I get madder. I ask for a supervisor, who is magically not available at 5 pm EDT. The supervisor was supposed to call me back at 4pm EDT yesterday, just so I could double check with the driver. No dice. In the mean time, I read all booklets we have here, the back of a waybill, and even went on their website. The website is the only one with 15 day information, and it says you have to call UPS in general and make a request for no charge, which I did.
