*headdesk*
It's a bad sign when you start with the headdesk.
How to get to the office.
If you are coming to our offices, it's your own damn fault that you don't know how to get here. Seriously. It's called "asking for directions". Yes, you have our address. That is not enough.
Especially when you 1) call and complain about parking (in which case we would have told you to park in the parking deck, because parking on the street just doesn't exist), 2) call because you're driving up and down the street and just can't see our name on a building (of course not, because our name isn't on the building - it's on the directory inside), and 3) call because you got here and OMG can't get in the front door (of course you can't, because of the restaurant being built! which we would have told you about if you had called first - but really, since there are directions on the front door on how to get in through the parking deck, just READ).
Really, the grating part is the complaining when they didn't bother to tell anyone they were coming and didn't have an appointment. Get over it. (Oh, and don't expect me to psychically know which direction you're driving on Elm Street. Saying "I'm turning around now" does nothing for me. Spin in circles for all I care, just tell me the damn intersection you just passed through.)
The art of drama
Don't get dramatic on the phone with me, lady. Gasping and the uber-important rushing does you no good when 1) you're not a client and 2) the boss lady has no clue who you are. Signs, maybe, that your importance is exaggerated?
Damn the computers!
And can I just ask why? Why do we get operating systems (OS X for Mac) that are pains in the collective ass? I work on a PC now. And OS X is just weird enough with regards to our printers and our server that I can't automatically deduce what it's supposed to be doing. So asking me to fix something that I've never worked on and never messed with...pointless! Granted, I fixed it, because I watched someone who knew what they were doing first (the guy was sitting next door to the person with issues - and yet I had to go back there to help). But why ask the blind to lead a hiking expedition, just because they have decent intuition?
***
Snarling Jamie Mac fits me today. I'll pretend to be Jamie and snarl at everyone sexily.
It's a bad sign when you start with the headdesk.
How to get to the office.
If you are coming to our offices, it's your own damn fault that you don't know how to get here. Seriously. It's called "asking for directions". Yes, you have our address. That is not enough.
Especially when you 1) call and complain about parking (in which case we would have told you to park in the parking deck, because parking on the street just doesn't exist), 2) call because you're driving up and down the street and just can't see our name on a building (of course not, because our name isn't on the building - it's on the directory inside), and 3) call because you got here and OMG can't get in the front door (of course you can't, because of the restaurant being built! which we would have told you about if you had called first - but really, since there are directions on the front door on how to get in through the parking deck, just READ).
Really, the grating part is the complaining when they didn't bother to tell anyone they were coming and didn't have an appointment. Get over it. (Oh, and don't expect me to psychically know which direction you're driving on Elm Street. Saying "I'm turning around now" does nothing for me. Spin in circles for all I care, just tell me the damn intersection you just passed through.)
The art of drama
Don't get dramatic on the phone with me, lady. Gasping and the uber-important rushing does you no good when 1) you're not a client and 2) the boss lady has no clue who you are. Signs, maybe, that your importance is exaggerated?
Damn the computers!
And can I just ask why? Why do we get operating systems (OS X for Mac) that are pains in the collective ass? I work on a PC now. And OS X is just weird enough with regards to our printers and our server that I can't automatically deduce what it's supposed to be doing. So asking me to fix something that I've never worked on and never messed with...pointless! Granted, I fixed it, because I watched someone who knew what they were doing first (the guy was sitting next door to the person with issues - and yet I had to go back there to help). But why ask the blind to lead a hiking expedition, just because they have decent intuition?
***
Snarling Jamie Mac fits me today. I'll pretend to be Jamie and snarl at everyone sexily.
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