God I'm ready to scream.
New client. I already don't like her. She doesn't know how to hold (30 seconds is apparently too long). And she apparently thinks secretaries are great to take her frustration out on.
We're using a freelancer to work on a project for her. Client needs to explain directly to the person doing the artwork some mechanical specifications. Makes sense to all of us. He'll understand it better. He had her number to call her at 12:45. Well, he calls here at 12:45 because for some reason, when he calls the number, it cuts him off after a couple of rings. We verified the number. Rechecked it. He had the right number. He tried it 10 times, and it just. didn't. work.
Well, we call the client to let her know what's going on. (The number obviously worked for us.) It's bizarre. It's weird. We have no clue. But it's the hand we're dealt with. Our creative director gets on with the client and asks her if she'd be okay with calling the freelancer. It's all good.
Creative director goes back out the door to lunch (he was on his way out when all this started). Two seconds later client calls in bitching and fussing at me because his number isn't working for her. So in my mind, this is a freakish thing, but if it's not working for both of them, there must be some glitch. With the line, with the numbers and connectivity...something. But is that possible? Noooooo.
She fusses. She starts bitching that she's taking her lunch hour and blah blah blah, and we BETTER get her a correct number.
Long story short? She copied the damn number down wrong. Our creative director had to call her from his cell phone and deal with her.
(To top it all off, the AE called in who usually deals with her and I told him what happened. Oh yeah, he hates her. LOL Apparently the last advertising agency she worked with? The agency fired them as clients after a MONTH. And the job we're doing for them that she's all bitchy about? A trade show booth that we should have started on two weeks ago, but they - the client - didn't plan, so our freelancer is working all weekend to get it done for her.)
This woman's personality told me two things very quickly. First, she treats anyone that she deems as "subordinate" as crap. I'm the lowest of the crap, because I'm a secretary. Because we're her advertising agency, most folks here are crap. Second, she's one of those women that has an Omarossa complex. All other women are to be belittled to make her feel more empowered. And she's in her 20s. *snort*
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