I have many, many phone pet peeves (and they seem to be utilized by the ignorant public that calls here especially when I have PMS), but quickly becoming the number one pet peeve for this moment at least is the Partner Name Mispronunciation.
I swear to GOD!!! When the name of the person you're calling is part of the name of the company, and the person answering the phone has just SAID that name, there is no excuse for butchering it! None! Other than blatant disregard for any social decency! Okay, really the only excuse is being a blooming idiot.
But if I were to answer the phone with "Danvers Conroy", do not then ask for Jeremy DENVER.
Argh!
(Note: The names used are in no way associated with the company I work for. *G*)
Edited to add:
*whimper*
Less than five minutes later, someone calls for the SAME boss and doesn't even TRY to pronounce his last name. She spelled it! He's the partner of the company! This company has been in existence for 30 years in the area!
I swear to GOD!!! When the name of the person you're calling is part of the name of the company, and the person answering the phone has just SAID that name, there is no excuse for butchering it! None! Other than blatant disregard for any social decency! Okay, really the only excuse is being a blooming idiot.
But if I were to answer the phone with "Danvers Conroy", do not then ask for Jeremy DENVER.
Argh!
(Note: The names used are in no way associated with the company I work for. *G*)
Edited to add:
*whimper*
Less than five minutes later, someone calls for the SAME boss and doesn't even TRY to pronounce his last name. She spelled it! He's the partner of the company! This company has been in existence for 30 years in the area!