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I've decided one major thing that pisses me off: leaving something to the last minute so that *someone* has to make a decision, then fucking yelling at the innocent third party.
Meetings are for a reason, especially when it's on a specific subject, and you should make decisions in this meeting, instead of waiting until the time comes and just...dealing.
Here's the sitch:
One of my coworkers, RF, got promoted about a month ago to a new position in the company. RF's job used to be Accounting/Traffic/Administrative. That meant she was one of the two people who covered the phones for me when I went to lunch. Well, with her being promoted, that means it's just me and my boss, BR, to cover the phones all day.
When RF was promoted, the partners all discussed what this would mean for the phones should either BR or I go on vacation. Between me and BR, that's 50 days this year that potentially only one of us would be here. The vacation schedule is posted. We make damn sure to let it be known when we'll be out.
So the partner in charge of RF had told us that the partners had decided that on those days when it was only one of us, the phones would be put on night service with a special lunch message. The first day that I used this (when lunch was brought in by a guest for the entire office and BR was out that day) I got fussed at because the message I put on the phone (which detailed the exact time - from 12 to 1 - during which the phones would be inoperable) was inappropriate and caused a client to panic. No word from me on the idiocy of the client. So a script was written for the next time. Whatever. If they want a certain thing said, they have to make that decision. I'm not a mind reader. I get fucking tired of people telling me what I can and can't say on the phone, especially when they contradict each other.
Anyway.
So BR is on vacation today and Monday. When lunch time came around, I put the message on and trotted on to get food. I informed RF's supervising partner that I was running out to get food, just so somebody would be aware in case someone came in the door.
When I got back the shit was on the fans and whirring away. Seems the other partners don't ever remember deciding this was a good idea. Four people, and four different stories. PP, the responsible one who wrote the script and informed me and my boss about how we'd work it, is the only person who actually took the initiative to get anything done. The other partner, SN, vaguely remembers discussing it, but doesn't remember them coming to a conclusion on the matter (gee, you think? and maybe that was a bad thing, right?). Another partner didn't like the script. And the last partner doesn't want the phone to ever be put on night service during daytime hours. Ever. Of course I'm being told four different things by four different people after two of them threw hissy fits (not PP or SN, the other two).
Hello folks! How about having a fucking meeting and fucking deciding on what you want done ahead of time.
Oh, and PP was just up here, so I filled him in on all the crap I've been getting from everyone else. He's pissed now because they *did* meet and decide this, and everyone is playing forgetful because now they don't like it. Hell, he got the approval of one of the *other* partners (not SN) before we used the script for today!
It's so stupid and fucking frustrating. They make decisions, then forget them because it's convenient, and then blame me for no fucking reason. Stupid. It's stupid. The only reason we've never had this problem before is because there's always always been a third person for the phones. We just can't afford that right now, the idiots.
I will not cry, I will not cry, I will not cry...
Meetings are for a reason, especially when it's on a specific subject, and you should make decisions in this meeting, instead of waiting until the time comes and just...dealing.
Here's the sitch:
One of my coworkers, RF, got promoted about a month ago to a new position in the company. RF's job used to be Accounting/Traffic/Administrative. That meant she was one of the two people who covered the phones for me when I went to lunch. Well, with her being promoted, that means it's just me and my boss, BR, to cover the phones all day.
When RF was promoted, the partners all discussed what this would mean for the phones should either BR or I go on vacation. Between me and BR, that's 50 days this year that potentially only one of us would be here. The vacation schedule is posted. We make damn sure to let it be known when we'll be out.
So the partner in charge of RF had told us that the partners had decided that on those days when it was only one of us, the phones would be put on night service with a special lunch message. The first day that I used this (when lunch was brought in by a guest for the entire office and BR was out that day) I got fussed at because the message I put on the phone (which detailed the exact time - from 12 to 1 - during which the phones would be inoperable) was inappropriate and caused a client to panic. No word from me on the idiocy of the client. So a script was written for the next time. Whatever. If they want a certain thing said, they have to make that decision. I'm not a mind reader. I get fucking tired of people telling me what I can and can't say on the phone, especially when they contradict each other.
Anyway.
So BR is on vacation today and Monday. When lunch time came around, I put the message on and trotted on to get food. I informed RF's supervising partner that I was running out to get food, just so somebody would be aware in case someone came in the door.
When I got back the shit was on the fans and whirring away. Seems the other partners don't ever remember deciding this was a good idea. Four people, and four different stories. PP, the responsible one who wrote the script and informed me and my boss about how we'd work it, is the only person who actually took the initiative to get anything done. The other partner, SN, vaguely remembers discussing it, but doesn't remember them coming to a conclusion on the matter (gee, you think? and maybe that was a bad thing, right?). Another partner didn't like the script. And the last partner doesn't want the phone to ever be put on night service during daytime hours. Ever. Of course I'm being told four different things by four different people after two of them threw hissy fits (not PP or SN, the other two).
Hello folks! How about having a fucking meeting and fucking deciding on what you want done ahead of time.
Oh, and PP was just up here, so I filled him in on all the crap I've been getting from everyone else. He's pissed now because they *did* meet and decide this, and everyone is playing forgetful because now they don't like it. Hell, he got the approval of one of the *other* partners (not SN) before we used the script for today!
It's so stupid and fucking frustrating. They make decisions, then forget them because it's convenient, and then blame me for no fucking reason. Stupid. It's stupid. The only reason we've never had this problem before is because there's always always been a third person for the phones. We just can't afford that right now, the idiots.
I will not cry, I will not cry, I will not cry...